Policies

An Important Message for Our Guests

Just like you, we are closely monitoring ongoing developments regarding COVID-19 (coronavirus). The health and safety of our guests and employees is of the utmost importance to us, and we are committed to ensuring that The Mission Inn continues to uphold the highest standards of health and cleanliness all around the property. We are raising our usual high standards so that you can enjoy your time in Cape May with peace of mind.

Following recommendations from the U.S. Centers for Disease Control and Prevention (CDC), we have introduced additional sanitization safety procedures throughout the property, including:

  • High-traffic common areas both inside and outside of the inn are being cleaned and sanitized at an increased frequency.
  • Public touch points, such as door handles and knobs are cleaned multiple times throughout the day.
  • Our public restroom, only available to our guests, is being cleaned multiple times throughout the day. 
  • Common surfaces such as chairs, tables, and countertops in the guest kitchen are wiped regularly.
  • The main kitchen area is cleaned and sanitized before, during, and after our daily breakfast and afternoon happy hour.
  • Guest amenities such as our beach bikes and beach chairs are being cleaned and sanitized before and after use.
  • Guest welcome/farewell handshakes and hugs will be temporarily replaced with "air hugs" and fist bumps. :-)

In addition to these updates, all of our employees are always required to follow hand washing and sanitizing procedures before and during their work shift. And our staff will continue to thoroughly clean and sanitize all guests rooms daily. For guests that are staying with us, your room will be cleaned every morning during breakfast. For guests that are checking in, your room will be fully cleaned and sanitized before your arrival. 

If you have any questions about our cleaning procedures, please contact us at info@missioninn.net or call 609-884-8380. We want you to enjoy your time in Cape May. And we assure you that we will be attentive and vigilant regarding the cleanliness of the inn so that you can focus on your vacation. 

Our Reservation Policy

Minimum Stay
Reservations require a three or two night minimum stay based on the Inn calendar.

Three night minimum stays are required beginning Memorial Day weekend through and including the entire month of September. If less than the three night minimum is available for any given room, it may be booked for one or two nights, depending on what is available.

Two night minimum stays are required for all weekends throughout the year other than specified above. Weekends are defined as Friday night, Saturday night and Sunday night.

OUR ON LINE RESERVATION PROGRAM WILL NOT ALLOW YOU TO MAKE RESERVATIONS FOR LESS THAN THE REQUIRED MINIMUM STAY.

SHOULD THIS OCCUR, WE RECOMMEND YOU CALL THE INN, as previous reservations may have been booked leaving a less than the minimum required stay between the previously made reservations.

One night stays are available Monday through Thursday between the second Monday in October and the last Thursday of June. We require payment in full for all one night stays. 

Our room rates are for double occupancy, except for San Juan Bautista which can accommodate up to four persons. There is a $40 per night additional fee, plus taxes, for each additional guests occupying San Juan Bautista.

Cancellations
In the interest of good hospitality and customer relations, we understand that cancellations are sometimes unavoidable. We often try to reschedule cancellations off-season if we can re-rent the room. We absolutely cannot reschedule on a weekend or prime season. Please remember ALL deposits are NON-REFUNDABLE. There will be no refund for a cancellation made within 14 days of arrival and the second deposit will be charged to your credit card if we are unable to rebook the room.  Cancellations made prior to 14 days of your arrival will receive a return of deposit in the form of a credit, less $50.00 for processing. Late Arrival/Early Departure and or Inclement Weather Cancellations: Sorry NO REFUNDS or CREDIT for unused room nights or services will be given in the case of a late arrival or early departure or cancellation due to inclement weather.

Guest Comfort
For the comfort and health of all, we maintain a strict SMOKE FREE environment. SMOKING IS PROHIBITED IN ALL ROOMS, THROUGHOUT THE INN AND ON ALL GROUNDS AROUND THE INN. We recommend a casual walk through our beautiful neighborhood for any guest who would like to enjoy a cigar or cigarette or pipe. This policy is STRICTLY enforced. If a guest has been smoking in the Inn or any residual effects are found from smoking an automatic $500.00 fee will be charged to your credit card to ensure clean up, smoke residue removal and to cover the cost of putting the room out of service until it can be properly cleaned.

Age Restriction
We do not have facilities to entertain young guests and do not accept reservations that include children under the age of 16 years old. We apologize for any inconvenience.

Sorry NO PETS of any age.

Check-In & Out
Check-in is from 3:00 pm to 6:00 pm. Early and late arrivals may wish to make advance arrangements. We will make every effort to accommodate your time of arrival.

Check-out is 11:00 am. There are no exceptions as our staff needs time to prepare the room for the newly arriving guests.

Credit Cards
We accept MasterCard, Visa, American Express and Discover cards.

Upon arrival, your balance can be paid using an accepted credit card, cash, travelers checks or money orders. We do not accept personal checks at check-in.

Gift Certificates
Gift Certificates purchased from The Mission Inn must be used within two years of the purchase dates and are neither redeemable for the cash value nor transferable. Gift Certificates from third-party websites such as BedandBreakfast.com are not accepted at The Mission Inn.